Personal Lash Consultation

Free by email · In person in Balwyn North by appointment only

Not sure which lashes will suit you? Ask a lash artist.

Choosing false lashes online is hard when you can't see them on your own eyes. Send Shirley two photos and she will match styles to your eye shape, your features and how you want to wear them. It's free by email, or you can book a 30 minute consultation in person at our Balwyn North studio.

Three ways to get lash advice

Pick the one that suits you

2 minutes · Free

Take the Lash Finder quiz

Answer a few quick questions about your eyes and the look you like, and get a style matched to you straight away.

Start the quiz
By email · Free

Photo consult with Shirley

Email two photos and tell us a little about what you're after. Shirley replies personally, usually within one business day and always within three, with the styles she'd choose for you.

How to send photos
30 minutes · $50

In person in Balwyn North

A 30 minute DIY lash consultation at our studio, by appointment only. The $50 is redeemable on any product.

About the consult
Free photo consult

The two photos to send

These two photos show Shirley your eye shape, your lid space and how your eyes sit in your face, which is everything she needs to pick the right style.

Example close-up photo: Jodie's eyes, open, wearing Stellar Invisible Magnetic lashes

1. Close-up, eyes open

Both eyes, looking straight at the camera.

Example full face photo: Jodie wearing Stellar Invisible Magnetic lashes

2. Full face

Front on, from the top of your head to your chin.

Examples: Jodie wearing Stellar from our Invisible Magnetic range.

  • Makeup is fine. Wear it or don't, whatever is normal for you.
  • Make sure they're not blurry. Tap to focus, and use good daylight if you can.

Then tell us, in a few lines

  • Which lash system you'd like: 6 Magnet, Invisible Magnetic, Clear Band or Fastbond. Not sure? Tell us why you'd like lashes and a little about your situation, for example lash loss from chemo or trichotillomania
  • How many pairs you'd like recommended
  • How you'll wear them: every day, for work, or for special occasions
  • The look you're after: natural, wispy, fuller or glam

That's all you need to start. Shirley may ask a couple of quick follow-up questions in her reply.

Or email them to info@youthphoria.com.au yourself. We usually reply within one business day, and always within three.

In person · By appointment only

The 30 minute DIY lash consultation

If you'd rather have someone look at your eyes in person, book a half hour with Shirley at our Balwyn North studio. She'll look at your eye shape, lid space and natural lashes, match styles to them, and answer every question you have about magnetic and strip lashes.

$50, redeemable on any Youthphoria product, so the consultation ends up costing you nothing if you buy.

How booking works

  • Book the consultation online
  • We email you to arrange a time, usually within one business day and always within three
  • Visits are by appointment only, so please don't drop in
  • Times are limited, so book a few weeks ahead if you can
What it costs

Lash advice, at a glance

Option Time Price
Lash Finder quiz 2 min Free
Photo consult by email 1 to 3 business days Free
In-person DIY lash consultation 30 min $50

The $50 in-person fee is redeemable on any Youthphoria product.

Who you'll hear from

Shirley Be

Every photo consult is answered by Shirley herself, not a chatbot or a script. Years of fitting lashes in the salon mean she knows which styles lift a hooded lid, which suit wide-set or close-set eyes, and which look natural on sparse lashes.

  • Pharmacist (BPharm, University of Sydney)
  • Cosmetic chemist (Dip. Personal Care Formulations)
  • Skin therapist
  • 5x certified lash artist
Find us

Visiting the studio

By appointment only

We're at the Greythorn shops, 5 minutes from Westfield Doncaster and 2 minutes from the Doncaster Road freeway exit.

Looking for eyelash extensions instead? See our Balwyn North lash salon.

Questions

Lash consultation FAQs

What photos do I need to send for a lash consultation?

Two photos: a close-up of both eyes open, looking straight at the camera, and a full face photo taken front on, from the top of your head to your chin. Makeup is fine. Just make sure they're not blurry.

Is the photo consult really free?

Yes. Email your two photos and Shirley will reply with the styles she'd recommend. There's no charge and nothing to buy.

Can I wear makeup in my photos?

Yes, makeup is fine. The most important thing is that the photos are sharp and well lit.

How soon will I hear back?

Usually within one business day, and always within three. If we need anything else, Shirley will ask in her reply.

I live outside Melbourne. Can I still get advice?

Of course. The photo consult works wherever you are, in Australia or overseas. The in-person consultation is at our Balwyn North studio only.

Can I get recommendations for more than one pair?

Yes. Tell us how many pairs you'd like and how you'll wear them, for example one for every day and one for special occasions, and Shirley will suggest a style for each.

How does the $50 in-person fee work?

The $50 is redeemable on any Youthphoria product, so if you buy lashes, a liner or anything else, it comes off your order.

Can I drop in to the studio?

Please don't. The studio is by appointment only, so there may be nobody free to see you. Book the consultation and we'll email you to arrange a time.

Do you do eyelash extensions too?

Yes. Our Balwyn North salon specialises in extensions for weak, fine and sparse lashes and for sensitive eyes.

Get your lash match from Shirley

Two photos, a few lines about what you'd like, and a personal reply, usually within one business day.